Privacy Policy

CONTENTS

1. About this Privacy Policy
2. Information We Collect
3. How We Obtain Your Information
4. How We Use Your Information
5. Sharing Your Information
6. International Transfers of Data
7. Keeping Your Information Secure
8. How Long We Keep Your Information
9. Your Rights
10. Definitions and Further Information

Introduction

JC Legal iscommitted to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and safeguard your personal information when you contact us, use our services, instruct us in relation to a personal injury matter, or visit our website. It also explains your legal rights in relation to your personal information and how the law protects you.

A copy of this policy is available on our website and can also be requested directly from us at any time.

1. About this Privacy Policy

Purpose of this policy

The purpose of this Privacy Policy is to explain how JC Legal processes personal data in the course of providing legal services, including personal injury claims and related matters.

This includes information you provide when you:

• contact us with an enquiry;
• instruct us to act on your behalf;
• complete forms on our website;
• subscribe to updates or publications;
• communicate with us by telephone, email, post or social media; or
• otherwise interact with our business.

Our website is not intended for children. However, we may process information relating to children where necessary in connection with a legal claim or matter.

Please read this policy together with any additional privacy notices we may provide on specific occasions when collecting or processing personal data.

Who we are

JC Legal Limited, trading as JC Legal, is responsible for deciding how your personal information is used and processed. In this policy, references to “JC Legal”, “we”, “us” or “our” mean JC Legal Limited.

Contact details

Company Name: JC Legal Limited trading as JC Legal
Data Protection Contact: Jo Creedon
Email: jo.creedon@jclegal.im
Address: Unit 2, Close Beg, Peel, Isle of Man, IM5 1XF
Telephone: 01624 682055

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner’s Office (“ICO”) or your local data protection authority if you believe your information has been handled unlawfully.

Updates to this policy

We may revise this Privacy Policy from time to time to reflect legal, technical oroperational changes. The most recent version will always be available on our website.

Please ensure that the personal information we hold about you remains accurate and upto date and notify us if your details change.

2. Information We Collect

Personal information means any information capable of identifying an individual.

Depending on the nature of your matter, we may collect, store and use the following categories of information:

• Identification details such as your name, title, date of birth, passport details, driving licence details or national insurance number;
• Contact information including your home address, email address and telephone numbers;
• Financial information such as bank account details and payment information;
• Information relating to your legal matter, including accident details, medical evidence, witness statements and correspondence;
• Technical information such as IP address, browser type, operating system and website usage data;
• Marketing preferences and communication choices.

In personal injury matters, we may also process special category data, including:

• medical records and health information;
• details relating to physical or mental injuries;
• information concerning disabilities or medical treatment; and
• information relating to criminal convictions or allegations where relevant to a claim.

Where we collect anonymised or statistical information that cannot identify you, this data is not treated as personal information.

Failure to provide information

Where we are required by law or contract to collect personal information and you fail toprovide it, we may be unable to act for you or continue providing legal services.

3. How We Obtain Your Information

We may collect personal information in several ways, including:

Information you provide directly

You may provide information to us by:

• completing forms;
• corresponding with us by email, telephone or post;
• attending meetings or consultations;
• communicating through social media; or
• providing documents and evidence in relation to your legal matter.

Information received from third parties

We may also receive information from:

• medical professionals, hospitals and treatment providers;
• insurers and insurance brokers;
• employers;
• witnesses;
• courts and tribunals;
• government bodies and public registries;
• other advocates, solicitors or legal representatives;
• claims management companies;
• experts instructed in relation to your claim.

4. How We Use Your Information

We will only process your personal information where permitted by law.

Most commonly, we use your information:

• to provide legal advice and representation;
• to progress and manage your personal injury claim;
• to communicate with you regarding your matter;
• to verify your identity;
• to comply with legal and regulatory obligations;
• to manage billing, payments and accounts;
• to improve our services and website functionality; and
• to send legal updates or marketing communications where permitted.

We rely on several lawful bases for processing your information, including:

• performance of a contract;
• compliance with legal obligations;
• legitimate business interests; and
• your consent, where required.

You may withdraw consent to marketing communications at any time by contacting us.

5. Sharing Your Information

We may share your personal information with trusted third parties where necessary for the provision of our legal services, including:

• barristers and legal consultants;
• medical experts and treatment providers;
• insurers;
• courts and tribunals;
• expert witnesses;
• IT service providers;
• accountants, auditors and professional advisers;
• regulatory authorities and law enforcement agencies where required by law.

We require all third parties to respect the confidentiality and security of your personal information and to process it in accordance with applicable data protection laws.

6. International Transfers of Data

In certain circumstances, your information may be transferred outside the United Kingdom or European Economic Area.

Where this occurs, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

7. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure or alteration.

Access to personal information is limited to individuals who require it for legitimate business purposes and who are subject to confidentiality obligations.

We also maintain procedures for responding to suspected data breaches and will notify affected individuals and regulators where legally required.

8. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting or professional obligations.

Retention periods may vary depending on the nature of the legal matter and applicable legal requirements.

In some circumstances, you may request deletion of your information, although legal obligations may require us to retain certain records.

9. Your Rights

Under data protection law, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information;
• object to certain types of processing;
• request restriction of processing;
• request transfer of your information to another organisation;
• withdraw consent where processing is based on consent.

We may need to verify your identity before responding to a request.

We aim to respond to all legitimate requests within one month, although more complex requests may take longer.

10. Definitions and Further Information

Legitimate Interests

Legitimate interests means the interests of our business in operating and improving our services while ensuring your rights and freedoms are protected.

Performance of a Contract

This means processing your information where necessary to provide legal services or take steps before entering into a contract with you.

Legal Obligations

This means processing information where required to comply with legal or regulatory requirements.

Contacting Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us using the details set out above.